If you are getting Amazon Error 8541, here is how to get rid of it!
We all know that Amazon has Zero Tolerance Policy when it comes to adhering to its guidelines and rules. Each and every component of Amazon marketplace has a well-defined set of policies to guide the sellers and make Amazon a better marketplace for both its buyers and businesses.
Amazon has a directory of every product information in its record. It also has provided rules and guidelines for each product category that should match with its pre-approved data and attributes.
Any slight difference in the information provided to you can lead to this error. As soon as you update the crucial product details such as Name/ Title, Product type, Brand Name, Model or the Manufacturer number with slight difference, the error is triggered.
What Is Amazon Error 8541?
The 8541-error code on Amazon signifies conflict of attribute values between your provided data and the one that has previously been accepted by Amazon for a specific product ASIN. This error arises during manual updates specially when an inventory file is used for attribute values. This conflict leads to rejection of your attribute values and directs you to resubmit with adjustments making sure those adjustments are in line with the one that Amazon already holds in its directory.
Some More Causes of Product Listing Errors:
Apart from different attribute values, there are some other reasons that may lead to the Amazon Error 8541.
Manufacturers often reuse old codes some of them being associated to existing2. ASINs. If you are reusing EANs or UPCs, you are likely to get this issue.
Another reason to get this error code would likely be due to using an incorrect product ID, that is quite common in Wholesale. Similarly, if any other seller has listed the product prior to you that has also been accepted by Amazon, then you will have to correct the ASIN or match it.
Amazon Error Code 8541: ASIN or SKU Data conflict with the Amazon Catalogue
Go to your Manage inventory section in seller central and manually adjust the attribute values. Keep changing it until the desired value is achieved as per Amazon rules and content guidelines. Although this usually resolves the error code 8541, but in case you are unsuccessful,
you can resolve it via Amazon seller support case log.
This issue can be resolved in two ways. Either by manually editing the product details or by the case management section in Seller Central.
How to Manually Fix the Error 8541
For manual resolution of the error, log in to Seller Central >Manage Inventory> and update erroneous product’s attribute value. If the error
still persists, the second way would be to open a case with the Amazon Seller Support.
Although the problem can be addressed in these two ways but response from Amazon Seller support team can be both spontaneous and time taking as you will have to make some extra efforts to get the job dine by getting updates on the product data.
Fixing the Error Manually
Match the product first. That means, the product you are listing should be the same that Amazon is referring to. To check all products having this error, log in to your Seller Central and select Catalogue Go to “Complete your Drafts” Select Fix your products page, then select Incomplete listings, and then click Matching Reconciliation conflicts.
Now Check the conflicting attribute under the “Submitted by you” column and Amazon’s Catalog. To see detailed page of a product you can select Amazon’s Catalog. This page contains all the available information regarding the product and is visible to customers.
You can Accept Amazon’s Value as soon as you make sure that both products are the same. The submission takes 15 minutes to process and display in your inventory.
What if your product is different from Amazon’s Product
It if often possible at times that the product you are submitting might be different than the one Amazon founds. In this case, you can create a new request by selecting Request product detail page change. Here a pop-up window will open and you can address the discrepancy by providing more information. Amazon will reply you after verifying the information provided by you. You can also keep track of your requests from the Case log.
Fixing the Error 8541 by submitting flat files
This method can be used if your product ID is correct, you can update attributes by using APIs or flat files. Check the erroneous attributes from the error report and updates them in your file to match with those in Amazon’s Catalog.
Or you can use Listing Loader File that requires fewer columns. To use this, you will have to use flat file to delete your SKUs and resubmit. Fill out the Product ID, type, Seller SKU and select Delete in the flat file and finally the file can be uploaded.
Fixing the Error 8541 by Amazon’s Seller Partner Support
Resubmitting product details can frustrate. Although the error 8541 can be fixed manually but if the problem persists, you can always contact Amazon’s Seller Support for proper guidance. Open a log case or contact via phone and request updated data on a specific ASIN. This surely requires extra effort and time but is worth it.
Conclusion
Amazon Error 8541 can be annoying when you are unaware of the actual reason behind it but as long as you are persistent and abreast with product content guidelines and rules, it can be just a matter of time.
We suggest you stay up to date with the Amazon policies and in order to avoid this error in the first place, make sure that you are using registered GTINs and following rules and guidelines for the content that are specific to each product category. In this way you can keep your listings up to date by rechecking content guidelines by time.